N150 Wireless Router WNR1000 Setup Manual, Page 35

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Illustration: N150 Wireless Router WNR1000 Setup Manual, Page 35

Troubleshooting 31

To restore your firmware:

a. Make sure your PC is connected to your router and the router is powered on.

b. Insert the Resource CD that came with your router into your PC.

– The CD will automatically start and detect the language you are using on your PC.

Select a different language option, if you prefer.

– If the CD does not automatically start, browse the CD and double-click on .

c. In the CD’s menu, click Supporting Software, then click Netgear Firmware Recovery

Utility, and follow the prompts for the recovery process.

Installation of the utility places a NETGEAR Router Recovery shortcut on the

desktop.

d. After firmware recovery is complete, follow the prompts to restore your configuration

settings.

• Power Light Stays Amber. When the router is turned on, the Power light turns amber for

about 20 seconds and then turns green. If the light does not turn green, the router has a

problem.

If the Power light is still amber 1 minute after turning on power to the router:

a. Turn the power off and back on to see if the router recovers.

b. Clear the router’s configuration to factory defaults. This will set the router’s IP address to

192.168.1.1. This procedure is explained in “Restoring the Default Password and

Configuration Settings” on page 39.

If the error persists, you might have a hardware problem and should contact technical support.

• Internet Light Stays Amber. When the router is turned on, the Internet light turns amber for

about 20 seconds and then turns green. If the light does not turn green, the router has a

problem.

If the Internet light is still amber 1 minute after turning on power to the router:

a. The Internet is not accessible. Confirm that you have the correct internet setting.

b. Clear the router’s configuration to factory defaults. This will set the router’s IP address to

192.168.1.1. This procedure is explained in “Restoring the Default Password and

Configuration Settings” on page 39.

c. Turn the power off and back on to see if the router recovers.

• Internet or LAN Port Lights Not On. If either the LAN or Internet lights do not light when

the Ethernet connection is made, check the following: